The Mustafa Group - Your Real Estate Solution

Testimonials


Hello Cindy,

Sorry I haven't had time to write to you, we have been very busy. Angie and I love our new home! We really can't thank you enough for everything you've done for us. You stuck with us throughout the entire home buying process and when the going got tough, you got tougher. Thank you for working around our hectic schedules and finding us the house that was perfect for us. The professionalism, knowledge and positive attitude, that you constantly displayed was refreshing and appreciated. We would also like to thank you for helping us get through the closing process, it was encouraging that you were pushing as hard as us to get the loan closed on time. Without your help we would most likely still be waiting to get our keys. We would love for you to stop buy soon to check in. We have a couple large projects going on, but I promise I will stay in contact and will have you over for a Sam Adams this spring!

Thanks again,

Nick and Angie
p.s. Feel free to use any part or all of this on your website. Nick


Pastor Kevin Maxey
We just received the call that we are officially "home" less. The sale of our house in Streetsboro closed today. Don't worry we have a place to sleep tonight as we have been living in a rental home in Toledo during this transition. It is a relief not to be caring for and worrying about a house that is 2+ hours away that we aren't living in. A big thank you goes out to our REALTOR, Cindy Mustafa.

 

Cindy’s strengths translate to competitive advantages for the seller. Cindy is profoundly organized, detailed, and utilizes the most contemporary forms of communications and publishing to extend your reach in the market. With strong legal knowledge and skills, Cindy shines in professional, personable, and effective negotiations to overcome challenges for the satisfaction of all parties. ~ Kappos, Aurora, OH

Hi Cindy!

It was my pleasure to recommend you to Jenn, and it will be as well for anyone else I know in need of a realtor! You were great to work with and were a huge help to us. I hope all is well with you? We are working hard on the house projects and are getting the pool repaired in the next 2 weeks. It's really starting to look good. We just love our new house; it feels so much like home and we love our little neighborhood! We'd love for you to stop by! - I'll shoot you a message once we've cleaned up the project messes :-) Take care and we'll talk soon, Whitney

Hi Cindy,
We wanted to thank you for selling our home at 9077 Cooley Rd. The market at this time is very difficult and you were able to get it sold within 90 days so we could move on with our plans of relocating. You made the process run smoothly for us and pointed out things we hadn't thought of. We appreciated that at any time you were available to communicate with. There were questions that we were able to get clarified quickly. You have become a friend. Thanks so much for your help with the selling of our home. Ken and Mary Hawk

AURORA TARA OF BARRINGTON

Cindy

Just a short note to say Thank You for all your help and tolerating all my e-mails. I found your frequent communications a real big help in keeping us informed and helped us in making the decisions we needed to. Your "bubbly personality" and positive attitude was a help in this depressed housing market. We kept the faith and we able to sell the property. I would definitely recommend you to anyone I know who is considering selling or buying property. ,Thank you again and keep in touch. Barbara & John Black

 

AURORA OHIO REAL ESTATE

JC RUSK

My wife and I just wanted to take a moment to share our thoughts and gratitude regarding our experience with you. This has been one of the most difficult times of our lives having to sell a home and purchase another amidst the economic chaos that has permeated just about every corner of this country. With all of the traditional "rules" of the real estate market being thrown out the window, we had no idea of what to expect when faced with the need to make an important but necessary change in our lives. Looking back, we realize that we could not have made a better choice in putting our trust in you. We new that our situation would present some unique challenges (that certainly turned out to be an understatement!) and you were there every step of the way, taking every call and meeting each challenge head on. Do you ever sleep? Seriously, my wife and I could not be more pleased with the hard work you put in to make the transition as seamless as possible for us. We have not only had the privilege of working with a top notch professional, we have also made a wonderful friend along the way. Who could ask for more. Thank you for all your help, we will certainly recommend you to anyone we meet who is looking to buy or sell their home under normal or not so normal circumstances. They will not be disappointed! Please feel free to use us as a reference whenever needed.

A REAL ESTATE COLLEGUE

"In this ever changing real estate climate, when you have the good fortune to cross paths with an exemplary professional; someone with high standards, ethical ideals and the true best interest for their clients, you must share that pleasant encounter. Cindy Mustafa is this person. What a pleasure it was to work with you. Attention to detail; no matter how busy, always responsive. W hope we have the luxury of working with you again. Sara Calo & Nina Calo-Gambatese REALTORS

AURORA OHIO REAL ESTATE

I would like to take the time to thank Cindy Mustafa for her outstanding Real Estate services. My husband and I just started looking for a condo in the Aurora area and simply by a phone call were in touch with Cindy. I was moved very quickly by how informative she was on the property that myself and husband were interested in and impressed by how many properties she had put together while on our way up to meet with her.

We looked at only two condo's which were similar in price but not in size and throughout our walking and talking about each place Cindy filled us in on repairs, updates, schools, the neighborhood around us and the community as a whole to where I felt as though I already moved in. To our surprise we made and offer the same evening we looked at the homes and she took the ball and ran by the next morning we were proud condo owners in Aurora.

In a brief conversation she knew our likes and dislikes and I am sitting at my kitchen nook looking over a golf course and a lake, life is good, thank you so much Cindy...

Paula Kolp, Walden of Aurora

TWINSBURG OHIO REAL ESTATE

We enlisted Cindy's service because we were relocating to California, and bottom line, she was able to sell our house at the end of October, within three months of listing with her. Considering a fact that we started this process in August heading into off-peak season, as well as all the bad news on the economy front that began to surface in September and October and cast such a terrible pall in the housing market, I would say that is an amazing feat.

She remained optimistic even when the prospect of our having to carry the house over the winter months was becoming a realistic possibility in my mind. And, when the eventual buyer did enter the picture, she worked relentlessly to remove all the impediments to close. She even agreed to pay a half of the paint allowance that the buyer had asked for. She looked out for our interest in every juncture of the process and was a pleasure to work with. Having experienced it first-hand, I realize now how tough a transition relocation is, especially when there is a house involved. Having someone like Cindy, a seasoned, result-oriented professional, to help us navigate through the process was a blessing.

Thank you, Cindy.

Mr. & Mrs. Steven Ha

STRONGSVILLE OHIO REAL ESTATE

For Cindy Mustafa;

There are no words to describe how grateful we are to Cindy! We had an amazing experience working with her! We put our house on the market in May, accepted an offer in late June, moved out and were in our new home by the end of August!

Cindy was AMAZING and with us EVERY step of the way. She was available for us 24/7 and her consistent and quick communication is impeccable. We always felt like we were her only and most important clients. No matter what price range you are selling/buying in, she will treat you like you have a million dollar home…truly, with Cindy, it is all about you! Cindy’s energy and commitment to her career shows in every part of the selling/buying process.

Cindy also did something for us that few realtors would even consider. Right before we closed on the sale of our home, there was a huge money issue with the buyer’s bank. Cindy pulled together all her resources to help us finish the deal so that we could sell and get into our new home. How many realtors would do this? You probably could not name another.

When it came time to look for our new home, Cindy was there for us through every step. She took us to the same neighborhood 4 times and allowed us to look at some of the same houses twice so that we were happy with our choice. I cannot tell you how happy we are! We love our new home. We could never have done this without Cindy…no other realtor would do. Through the process of buying and selling, Cindy was like part of our family. We will be Cindy’s clients for life.

– Jason & Moriah Ice

AURORA, OHIO REAL ESTATE

My purchase in Aurora was my first home purchase, ever. I had heard so much from others about the negative experiences they had with all aspects of buying and selling homes that I was really steeling myself for, at best, a challenging and trying experience. The reality, however, was that I was in for an extremely pleasant surprise. From the first moment on, Cindy was friendly, helpful, and available whenever I needed her. It is extremely difficult to find that balance in a sales/ purchase transaction between being sufficiently helpful and being perceived as pushy or aggressive, but Cindy has the magic combination. She made it clear that she was always available and willing to help, and she cheerfully and promptly answered all my questions and stepped in whenever I needed her.

Her professionalism, open and approachable attitude, and obvious experience in the industry, made it easy for a novice such as myself to find the home that I wanted on the terms that I needed.

We are moved in now, and very happy in our new home. I would not hesitate to send anyone to Realty One, and would recommend Cindy in particular.

My sincere thanks for a job well done.

E Janice, Aurora, Oh

STREETSBORO OHIO REAL ESTATE

Hi Cindy!

So I realized that I never said THANKS from our end! It was a pleasure to work with you- funny and even insane at times, but great! I really appreciated the time- whether early morning or late at night- that you were ready and willing to answer our questions, come over to sign papers and take us to look at a dozen homes. We felt that you truly had our best interests in mind and advocated for us on all terms, whether big or small. So for all of that and so much more- THANK YOU!!!

I'm sure life has not slowed down for you much, but you deserve a really amazing vacation on a secluded beach where no one can reach you! We are settling into the new house- things are coming together slowly but surely. Again, I'm sorry for the delay- I really wanted to send you this some time ago.

Be well.

On behalf of the entire Koons Clan (Matt, Noah, Jacob, and Hannah Banana!)

Sara

AURORA OHIO REAL ESTATE

"Have all your agents be as down to earth and helpful as Cindy. She is 100% committed and not to many are."

~ Barry & Lisa of Barrington of Aurora

The following elements of her service were rated in this transaction:

1. Selection & showing of properties: Excellent
2. Explanation of Purchase Agreement and Offer presentation: Excellent
3. Professional Assistance during the closing: Excellent
4. Communication and follow-up after transfer: Excellent
5. The Overall quality of her service: Excellent
6. Would you recommend Cindy Mustafa to your friends and family?: YES!

AURORA OHIO REAL ESTATE

AURORA - Pastor Warren Gentry writes...

Cindy Mustafa has been our agent and sold our home in a most professional way. Her energy and diligence are obvious even on first interview. Representing us as our exclusive agent, she avoided the very common practice of dual agency that muddies the waters, especially for sellers. Her recommendations were sound and helped to make the sale of our home transpire in a quick fashion. She quickly was able to make a photo presentation to be displayed on CDs and given to potential buyers. She was very good at negotiating when several buyers were

interested in the property at one time. We asked her to start the selling price a bit higher than she originally recommended and she helped us to achieve the price we wanted through her expertise. It is with confidence that I recommend her as an extremely competent agent to meet the needs of her clients.

Sincerely,

A. Warren Gentry, Pastor

Hudson - Bob and Jane of Hudson Ohio writes...

Cindy Mustafa was outstanding in selling our house. Her enthusiasm, frequency of contact, accuracy, attention to detail, and knowledge of the market set her apart from others we have known in the business. I would recommend her to anyone that needs to buy or sell in this area.

Bob and Jane Moody

Hudson OH

Aurora - Susan of Walden, Aurora, Ohio writes...

I'm absolutely convinced that I couldn't have sold the house without you. I have watched many realtors and you are the best. You never lost your enthusiasm, no matter how bad the market looked. You always followed through when you said you were going to do something. You were my advocate during the sale. I was always able to trust that you would do the best possible job for me, and you did!

Thank you, Cindy!

Just as an aside, there was a recent article in The Washington Post about how "bad" the housing market is here -- the average house is on the market a whopping 91 days (boo hoo -- don't you feel sorry for the realtors here? You and I would have been ecstatic with 91 days!). I don't know how you do what you do in the Ohio market.

Susan - Walden of Aurora.

Aurora - Bob and Linda of Aurora, Ohio writes...

Hi Cindy,

Just a note to let you know that we've finally got comfortable in the new house and the neighborhood. Linda loves the yard and has many long-term plans for redecorating. I have

already had to use the home warranty program that you had the foresight to ask for when we were negotiating to buy. The whole house fan wobbled and made a terrific noise.... All I had to do was call the company who sent out an electrician and he replaced the entire unit.

Other than that, the experience of closing and moving in was less painless than I imagined.

It was a pleasure and a rewarding experience working with you through the whole process. I can imagine that it could have been much worse if we had someone that did not hold our hand as you did, making sure we completed the steps necessary for a successful purchase.

Thanks again, Bob and Linda

Streetsboro - Katy of Streetsboro writes...

To Whom It May Concern,

I am writing this letter in regards to my recent experience with our realtor Cindy Mustafa. My husband and I had had our home listed with Coldwell Banker Realty for almost a year. We were building a new home and we told by Coldwell that it would be easy to sell our current home. Well obviously it was not so easy for them. We were, to say the least, extremely frustrated after several months and soon a year of nothing! We were getting very worried because our new home was almost finished and the last thing we wanted was to own two homes. My husband and I decided we needed a new realtor quickly. That same day we got a

message on our answering machine from Cindy Mustafa of Realty One Real Living. We decided to give her a call back and from there scheduled to meet with her in person. To be honest we didn’t think she would be able to do any better, but after meeting with her we felt much differently. She explained to us how she would market our home and brought up ideas we had never thought of. We soon realized what a poor job Coldwell had done for us. So after talking it over we decided to go with Cindy and listed with her immediately. She was so wonderful. She called us each day letting us know exactly what she was planning from a broker’s lunch to getting our home listed in numerous markets. It was so nice to be informed for once! Well exactly ten days after we listed with Cindy, we got an offer from a man moving from Michigan who saw our home in the Wall street Journal of all places!.We decided to accept his offer and the whole process went so smoothly. Cindy made it so easy for us. I was on bed rest because of complications with my pregnancy so she brought all the paperwork to our house so we were not inconvenienced. Even though the sale on our home is done, she still checks in to make sure everything is okay and has been extremely helpful answering any

questions I have for her. She never makes me feel like I am bothering her. Cindy is AWESOME! We would recommend her to anyone and already have. Thank you so much for having a realtor like Cindy Mustafa. She made everything so easy and we think she is the best!

Sincerely,

Katy Masone (Stonegate)

Formerly of Greentree, Streetsboro, Oh

Hudson - Zarreen and Razia of Stow, Ohio writes...[1.3Million Dollar transaction]

My wife and I had the opportunity to work with Cindy Mustafa. She represented us as a buyer’s agent. We have spent a lot of time with Cindy in the execution of a relatively big deal. Throughout the process she was always very diligent. . She was very particular in looking for a property that was as close to our needs and desires as she could. She pointed out the positive and negative aspects of the various properties that we looked at. We went over the agreements, the offer, counter-offers and the various addenda in great detail. Cindy spent a lot of time and went beyond the call of duty to review and critique various aspects of the offer an comments that we received from the Seller from time to time. She treated t e whole deal as if it was for her own family. Cindy was extremely professional throughout the execution of the whole deal. In every deal communication is very important. Cindy was very effective at communication at every stage of the deal starting with the initial contract with Realty One for Buyer’s Agent right up to the end of the sale and even after the sale. Cindy has been very particular not only about communicating information, but also about how it is communicated.

Cindy is like a friend to us. I can call Cindy any time I need any real estate related work and I am always sure that whatever I needed will be accomplished as close to my specifications as possible. I am extremely pleased to recommend Cindy to anyone, any time they need to buy or sell property. - Best Regards,

Zarreen Farooqi, Ph.D., P.E..

Aurora - Abe & Goldie writes...

Finding a home is one of the most challenging and difficult decisions people can make. Abe and I had been looking for a place we could call "home" for three years. In our relentless task, we came across many real estate agents who never took the time of day to really look for what we wanted. Many of them just crossed their fingers and hoped we would pick one out of the many they had on their lists. This to us, was very frustrating, knowing that under those kind of circumstances we would never be happy or satisfied with the home of "their choice." Upon consultation with Cindy, the outlook seemed much different. She is the one and only real estate agent I've ever come across, that really listened to what we wanted and needed. She worked with us on a professional level, as well as a personal basis, to find what we really appreciated in a home. Cindy went the extra mile, and made a strong effort in not only finding the home of our dreams but in negotiating a great deal on the property for us. That in itself is a direct incentive for people to work with her. Her husband (Moe of Global Mortgage Inc.) Helped us get an outstanding loan and close the deal. Working as a team with these two, made buying a home simple, dauntless, and joyous for everyone. And it only took a matter of two months. We are very blessed to have known them, and had the opportunity to utilize their advice and services. Who says you can't have your cake and eat it too! Thank you Cindy and Moe Mustafa for your relentless efforts in helping us achieve our goal, and making it a successful

experience for everyone. Thank you for finding a beautiful home for our family. Much luck to you in your own endeavors, and more success. Wishing you the best, Goldie and Abe.

Streetsboro - Rev Jeff & Beth Wolf writes...

To Whom It May Concern:

I would like to take this opportunity to express my appreciation for the care we received from Cindy Mustafa while searching for, purchasing and moving into our new home. From the very first moment Beth and I met Cindy at an open house, she went out of her way to meet our real estate needs. She was kind and considerate, and our children loved her. She kept us informed of the homes that became available in our price range, and showed us the houses we requested to see. Never at any time did she attempt to pressure us into looking at a home we

were not interested in. Cindy always kept close contact with us through the four month period we worked together. She encouraged us to keep moving forward, even when we were tired of looking. When it was time to make an offer, Cindy negotiated a contract that satisfied our wishes and helped us stay on top of things throughout the financing process. Cindy made the experience a positive and relatively painless one. She even had flowers delivered to us upon closing! If we were to purchase another home in the future, we would definitely use Cindy

again. Thanks Cindy for helping us make this dream come true!

Rev Jeff and Beth Wolf.

Aurora - Jim and Liz Williams write… [The Woods]

"We would like to thank you for your time, kindness, and patience with us. We know it took a little while to find this house but it was worth it. We got to spend more time with you and believe this house was meant for us. Our dear Lord sent you at the perfect time. It has been a pleasure working with you and getting to know you. You have a wonderful, cheery personality and are very comfortable to be around. I am so glad you were brought into our lives. If we know of anyone needing a realtor we would not hesitate to recommend you. We really loved how you were always available and could talk to you directly any time of day. This was a very trying time for our family and we thank you with our heart for all you did for us. Hope you can stop over to see us soon!

Aurora - Joanne Rak, Aurora Ohio writes...[Lakes of Aurora]

"Cindy showed our home when we had it listed with another local Broker, we loved her enthusiasm so much, when our house expired, we listed it with her. She put the "For Sale" sign up and shortly there after, the "Sold" sign, both times in the rain. We would recommend her and would contract her in the future, she did a great job!"

~J. Rak, formerly Aurora

Aurora - Pat Stenger of Aurora writes...[E. Pioneer]

Cindy brought us joy; she took care of us like family. Her work was outstanding and her energy is endless, making us smile with each visit. I will always have such fond memories of selling our home and we would recommend our friend Cindy to family and friends knowing that she will always take care of the details.

-Pat Stenger, Aurora, Oh

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